Privacy Policy

Last updated: March 10, 2025

Information We Collect

When you call, request service, or visit our website, we collect your name, phone number, address, and email. We also collect information about your AC system to diagnose and repair it. Our website collects your IP address and basic usage data through cookies.

How We Use It

We use your information to process service requests, schedule appointments, send reminders, and follow up on repairs. We don't sell your data or share it with marketing companies. We may share info with licensed repair partners if needed to complete your service.

Cookies & Tracking

We use cookies to remember your preferences and track how you use our website. You can disable cookies in your browser settings, but some site features may not work as intended.

Who We Share With

We don't sell your personal information. We may share your data with equipment manufacturers for warranty claims or with payment processors to handle charges. All partners are bound by confidentiality.

Keeping Your Data Safe

We use industry-standard encryption and secure servers. Your payment information is handled by PCI-compliant processors. We limit access to personal data to team members who need it for service.

Your Rights

You can ask us what information we have about you, request corrections, or ask us to delete your data. Contact us at info@plumbingdesignandinstallation.com with any privacy questions or requests. We'll respond within 10 business days.

Changes to This Policy

plumbingdesignandinstallation may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date at the top. We encourage you to review this policy periodically.